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How 966 bd Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at 966 bd. This policy explains what we collect, why we collect it, and how you can access, update, or remove your information — with access subject to your local law and…

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to update your details, or need to submit a deletion request, our support team handles privacy queries directly. Responses are sent to the contact address on your account.

Team online

Live Chat

Open the chat widget from your account dashboard to reach us directly — available during our standard support hours for privacy and account queries.

Email Support

Send your data request or privacy question to our support email. Include your registered contact detail so we can verify your account before acting.

Account Settings

Some updates — like changing your registered mobile number or linked wallet — can be made directly inside your account settings without contacting support.

What We Collect and Why

966 bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transactional data tied to deposits and withdrawals so we can verify your wallet and process

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payouts accurately. Device and session data — your browser type, IP address, and pages visited — help us keep your account secure and improve how the platform loads on your phone. We do not sell your personal data to third parties. Information shared with payment processors
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like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable rules in your region. You can request a
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copy of your data or ask us to delete it by contacting our support team directly. Availability of certain features depends on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts at 966 bd. Here is what that looks like in practice across the areas that matter most to you.

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login activity and may prompt re-verification via OTP to your registered mobile number before granting access.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages load on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is retained while your account is open. After closure, we hold records for the period required under applicable regional rules, then delete or anonymise them.

Your Rights

You can request access to your stored data, ask us to correct inaccuracies, or submit a deletion request. Contact support with your registered details and we will respond within a reasonable timeframe.

Common Questions About Your Data

Straight answers to what Bangladesh account holders ask us most about privacy, data access, and how we handle payment information.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also recorded to secure your account and improve mobile performance.

Only the transaction reference and wallet identifier needed to verify your deposit or withdrawal are stored. Full wallet credentials stay with bKash, Nagad, or Rocket and are never held on our side.

Yes. Contact our support team with your registered account details and request a data export. We will verify your identity and send the information to your registered contact address.

Submit a deletion request through live chat or email support. After we verify your identity, we will process the request and confirm once your data has been removed or anonymised as required.

We share only what payment processors like bKash, Nagad, and Rocket need to complete your transactions. We do not sell personal data or share it with advertisers or unrelated third parties.

We retain records for the period required under applicable rules in your region after account closure, then delete or anonymise them. The exact period depends on local law and eligible region requirements.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 966 bd Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Your Rights

Common Questions About Your Data

01 What personal data does 966 bd collect when I open an account?

02 Is my bKash or Nagad payment information stored on 966 bd's servers?

03 Can I request a copy of the data 966 bd holds about me?

04 How do I ask 966 bd to delete my account data?

05 Does 966 bd share my data with third parties?

06 How long does 966 bd keep my data after I close my account?

Privacy Policy

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